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Most items are made to order to allow for personalization or for specific instructions.
Shipping:
Normally, I have a turn around time of 10-14 days. Some months I am busier than others, so it may take a while longer. I will communicate with each customer via e-mail updates on the order and when it ships.
Returns:
Customer satisfaction is very important to me. I will do whatever I can to give the best customer service and quality products. I am very dedicated to making the best product I possibly can to the specifications that you request. Please contact me with any issues and I will make every effort to fix any issues that you may have.
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